Can I buy online?

At the moment, InHerCloset.com is only providing an online catalogue base. All purchase payment should be made via bank transfer or credit card applicable only at InHerCloset.com’s gallery. For further information, you can refer to Method Payment.

 

How is the buying process in InHerCloset.com?

You can call us for any purchase information via telephone 021-57947316, every Monday to Saturday from 10:00 AM to 5:00 PM, except on holidays.
Below are the step-by-step purchase process in InHerCloset.com:

• Browse through our website or search our product lists in collection. On each product, you will see the code, description, condition, price and review.
• Should you decided on the product to buy and wish to make a payment, prepare the product’s code to ensure quicker service at our end.
• Please contact us to confirm product’s availability and reservation. Product will be reserved for 24 hours from the date of purchase order until we accept proof of transfer (via fax).
• For further information on other methods of payment, please refer to Payment Methods.
• Should you have further questions or confirmation on product delivery, please kindly contact us via telephone or email.

 

How do I get my product once I made a transfer payment?

If you have made a payment via bank transfer, you should fax the proof of transfer to 021-57947317 to confirm payment transaction. Proof of transfer should be kept and shown upon picking up the product in InHerCloset’s gallery.

If you wish us to deliver the product, a delivery fee* will be applied and is an additional charge from sales price. For further information regarding delivery fees, please contact us.

*Delivery fees may change without prior notice.

 

How far is the delivery coverage in InHerCloset.com?

At the moment, InHerCloset.com is open for all customers reside in Indonesia. Please be informed that delivery fee is an additional charge and will be burden to buyer/customer.

All delivery service is carried out by third party. InHerCloset.com strongly recommend to consider delivery insurance for safety reason (extra charges applied).

InHerCloset.com is not liable for any negligence conducted by third party. We will only be responsible for the product until we received the confirmation of delivery and we will forward to client as proof of delivery.

For further information regarding delivery fees, please contact us.

 

How is InHerCloset’s policy on product refund or exchange?

All products purchased in InHerCloser.com is non refundable or exchangeable, with no exception.

 

How do I sell my bag in InHerCloset.com?

For selling related questions, please contact us via telephone 021-57947316, every Monday to Saturday from 10:00 AM to 5:00 PM, except on holidays. Or email us at info@inhercloset.com

All bags sold in this website have to be 100% authentic and will undergo product check up procedure to ensure product’s quality and condition. Inhercloset.com has the right to decline bags valued as unacceptable.

 

What are the descriptions of rating in the product's individual page ?

Worth to consider, regularly used, best offer
Best buy, decent condition, frequently used
Moderately used ,good condition, classic/older style
Great condition, rarely used, classic/new style
Excellent condition, almost new, hot/new model